Pricing structure, managing your membership, discounts and more!
We operate on a rolling registration system with an automatic monthly billing cycle.
At registration, you will be charged for the remaining classes in that month.
After that you will be automatically charged on the first of each month, for that entire month. Unless you have scheduled a cancellation, in which case you would only be charged for the classes you are schedule to take that month.
There are no refunds or credits for partially used months.
You can register anytime and start that very next class date.
For example, if on a Friday your registration is a approved for a lesson on Saturdays, you are able to start classes that very next day!
Your monthly bill will be determined by how swimmers you have registered, how many classes they are signed up for each week, and what type of classes your are registered for.
Prices for specific offerings are listed below or can be found on quest.captyn.com, where you will view our current class schedule and register for classes. Once you register for a class, that spot is yours, perpetually, until you give us notice that you need to cancel your enrollment.
Here is our monthly price breakdown for all our class offerings:
For all of our offerings, we guarantee you at least 4 classes each month. Depending on how the calendar falls, you might get five but our prices are fixed and you will never be charged more for receiving that 5th class.
However, if due to our calendar you are scheduled to receive less than 4 classes in that particular month, you will be prorated for that particular
month.
For more specifics on class size or length visit the "Level and Class Description" Tab. The specific prices for classes are listed on our registration and scheduling platform quest.captyn.com
We do offer additional discounts for families with 3 or more swimmers enrolled, or for those swimmers with special needs. For more information about those discounts email Chad at coachchad@questswimming.com
Cancelling your enrollment:
For additional information about our Absences and Make-up policies visit the "Absences, Make-ups, Cancellations & Refund Policy " Tab or our
FAQ page
Address:
6800 Deer Run Drive, Midlothian, VA, 23112, United States
Phone:
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